On-Premises
- How do I download and install, or activate, my Microsoft on-premises license?
- Where can I find support for my on-premises Microsoft products?
- How do I request on-premises Microsoft products on TechSoup?
- What is an eAgreement and where can I find it?
- Where is the download link and key for my on-premises Microsoft product?
- Why do I see "Your domain and authorization could not be verified." when adding my Microsoft on-premises product to the cart?
- How do I download and install Office?
- Why are the donated Office (Computer Labs Only) products out of stock? Are they coming back?
- My eAgreement has the wrong contact information, can I fix it?
- Is Office 2024 or Windows Server 2025 available on TechSoup yet?
- What are Software Assurance benefits, and how do I renew them?
- What versions are available for on-premises Microsoft products?
- Can I get a refund for on-premises Microsoft products?
- What are the differences between Microsoft retail products and perpetually licensed products?
- How can I get VLSC support?
- Where can I learn more about Microsoft server and CAL products?
- Do I Need the 32-Bit or the 64-Bit Version?
- How do I install Windows with ISO files?
- I have signed my eAgreement but have not received my product yet.
- My eAgreement has expired; what do I do now?
- How do I upgrade to Windows 10 or 11?
- How can I find my default Microsoft account domain?
- What's the difference between donated and discounted on-premises Microsoft licenses?
- How do I request Office suites or individual apps for my public-access computers?
- Can I reinstall my on-premises Microsoft product?