General
- How do I access donated and discounted Microsoft for Nonprofits products on TechSoup?
- How do I authorize TechSoup as my provider for Microsoft?
- What's the difference between on-premises and cloud licenses?
- How do I know who is a Global Administrator of my Microsoft account?
- Can TechSoup help with Microsoft Authenticator App issues?
- What are the differences between Office desktop and Office 365?
On-Premises
- How do I download and install, or activate, my Microsoft on-premises license?
- Where can I find support for my on-premises Microsoft products?
- How do I request on-premises Microsoft products on TechSoup?
- What is an eAgreement and where can I find it?
- Where is the download link and key for my on-premises Microsoft product?
- Why do I see "Your domain and authorization could not be verified." when adding my Microsoft on-premises product to the cart?
Cloud
- How to transition from my granted Microsoft 365 Business Premium and Office 365 E1 subscriptions
- Donated Microsoft 365 Business Premium and Office 365 E1 Discontinued
- What is NCE and how will it impact my Microsoft Cloud licenses?
- How do I view and manage my Microsoft cloud subscriptions?
- How do I view and print invoices for my Microsoft cloud subscriptions?
- How do I request Microsoft cloud products and solutions on TechSoup?