General
- How do I access donated and discounted Microsoft for Nonprofits products on TechSoup?
- How do I authorize TechSoup as my provider for Microsoft?
- What's the difference between on-premises and cloud licenses?
- How do I know who is a Global Administrator of my Microsoft account?
- Can TechSoup help with Microsoft Authenticator App issues?
- What are Open License Agreements?
On-Premises
- Where can I find support for my on-premises Microsoft products?
- How do I request on-premises Microsoft products on TechSoup?
- I cannot locate my eAgreement.
- Where is the download link and key for my on-premises Microsoft product?
- Why do I see "Your domain and authorization could not be verified." when adding my Microsoft on-premises product to the cart?
- How do I download and install Office?
Cloud
- How do I view and manage my Microsoft cloud subscriptions?
- How do I view and print invoices for my Microsoft cloud subscriptions?
- How do I request Microsoft cloud products and solutions on TechSoup?
- How do I add or update payment information for my Microsoft cloud subscriptions?
- Which Microsoft Cloud solution is right for my organization and how can I explore the different features?
- What are TechSoup’s Cloud Support Services?