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Microsoft Support

General

  • Microsoft 365 Admin Center Error: “Sorry. There was an error looking up your product details. View all of your products”
  • How do I access donated and discounted Microsoft for Nonprofits products on TechSoup?
  • How do I authorize TechSoup as my provider for Microsoft?
  • What's the difference between on-premises and cloud licenses?
  • Global Administrator Support
  • Can TechSoup help with Microsoft Authenticator App issues?
See all 13 articles

On-Premises

  • Microsoft On-Premises (Desktop) Support
  • How to Request Microsoft On-Premises (Desktop) Offers on TechSoup
  • Requirements to View and Access Products in Microsoft 365 Admin Center
  • Microsoft 365 Admin Center: How to Locate and Access Your On-Premises (Desktop) Products
  • Microsoft On-Premises Products: Download, Installation, and Activation Support
  • Office & Office for Mac: Download, Installation, and Activation Support
See all 27 articles

Cloud

  • How to Request Microsoft Cloud Subscriptions and Solutions
  • Where did I acquire my Microsoft cloud subscriptions?
  • Where can I find support for Microsoft cloud offers?
  • How do I view and manage my Microsoft cloud subscriptions?
  • How do I add or update payment information for my Microsoft cloud subscriptions?
  • How do I view and print invoices for my Microsoft cloud subscriptions?
See all 21 articles
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