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Office & Office for Mac: Download, Installation, and Activation Support

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Contents

 

Overview

Starting with Office 2019 on-premises applications and suites, including Visio and Project, can no longer be downloaded directly.  IT administrators will use a special deployment tool from Microsoft to download and install these products.

Learn where to locate the download link and key for your on-premises Microsoft products and how to remove existing versions of Office before installing Office LTSC 2024.

 

Microsoft 365 vs. Office Deployment Instructions

The deployment for a cloud based Office 365 and Microsoft 365 app is different then deployment of an on-premises (desktop) Office or Office for Mac product.

When reviewing Microsoft's deployment instructions linked in this article, please make sure you are following local network deployment instructions, not the Microsoft 365 instructions.

 

Office

Follow Microsoft’s special deployment tool for PCs instructions on how to download and install Office applications to your:

Here are the basic steps for deploying Office LTSC 2024:

  1. Download the Office Deployment Tool from the Microsoft Download Center
  2. Create the configuration.xml file
  3. Download the Office LTSC 2024 installation files (Optional, if you're not installing directly from the Office CDN.)
  4. Install Office LTSC 2024 by using the Office Deployment Tool

Please Note: While the Deploy Office LTSC 2024 instructions indicate when configuring your XML file, the 'Product ID=' should list "Standard2024Volume", we have received reports from our members the Product ID should be replaced with "OfficeStandard2024LTSC".

Office XML file.png

 

Office for Mac

To activate a volume licensed version of Office for Mac, such as Office LTSC for Mac 2024 or Office LTSC for Mac 2021, use the Volume License (VL) Serializer.  To use Office on a Mac, Office needs to be activated. Before you deploy, review the information about how activation works for Office for Mac.

For more information, see Overview of the Volume License (VL) Serializer and Deployment options for admins for Office for Mac.  

NOTE: The deployment for a cloud based Office 365 and Microsoft 365 app is different then deployment of an on-premises (desktop) product.

  1. Sign into the Microsoft 365 admin center. 
  2. Go to > Billing > Your products > Volume licensing > Download and keys 
  3. Download the VL Serializer. 
  4. Run the VL Serializer on each device. 
    • By doing this, your Mac users won't see any activation prompts when they first open their copy of Office.

Installer Packages

Here are the links to the installer packages for the Office for Mac suites, which contains all the applications.

 

End of support for Office 2016 and 2019

In October 2025, Microsoft ended support for the 2016 and 2019 versions of Office and Office for Mac.  There will be no extension and no extended security updates.  All of your Office 2016 and Office 2019 apps will continue to function. However, you could expose yourself to serious and potentially harmful security risks.

Request a newer version of Office through TechSoup and learn more about the Microsoft Lifecycle Policy.

 

Microsoft Support

For support installing or activating your licenses, contact Microsoft Support.  

You will need to sign into Microsoft.  Review Microsoft's “sign-in helper” information if you are unable to sign in.

 

TechSoup Support

Need help downloading and installing your Office or Office for Mac? TechSoup offers remote Office Standard or Pro Installation Support.

Check out all of the available Microsoft Implementation Services for Nonprofits on TechSoup.

We have designed many TechSoup Support Services & Resources for nonprofit organizations like yours!

 

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