Having trouble adding your domain on www.techsoup.org?  Check out, Why do I see "Your domain and authorization could not be verified." when adding my Microsoft on-premises product to the cart? for more information.

After you’ve joined Microsoft for Nonprofits (nonprofit.microsoft.com) and then validated as an eligible nonprofit or public library, you’ll receive an email from microsoft-noreply@microsoft.com confirming your eligibility, titled “You’re eligible for grants and discounts from Microsoft.” This email will include your validated Microsoft account domain. However, if you’ve added other domains or merged accounts since receiving this email, this may no longer be your default domain.

Global Administrator Privileges Required

You will need to be a global administrator of your organization's Microsoft 365 Admin Center to access your domains.   Learn more about global administrators.

For assistance becoming a Global Administrator open a support ticket within your Microsoft 365 Admin Center.

If you are unable to open a ticket within your Microsoft 365 Admin Center, open a ticket with Microsoft for Nonprofits Support. Access the Microsoft for Nonprofits support request form by typing a brief description under How can we help? and then selecting Get Help.

How to Find Your Default Domain

Visit the Domains page in your Microsoft 365 Admin Center to see your organization's Microsoft account domains: in the menu on the left of the page, select Show All > Settings > Domains.

Your default Microsoft domain listed as (Default).

Check out this video guide to finding your default domain.