On-premises products in Microsoft for Nonprofits are licensed for one installation on one device.
There may be exceptions under the following circumstances:
- You can transfer the license once within 90 days.
- If your computer crashes, you can contact Microsoft directly and they can waive this restriction once.
For assistance reinstalling your license, open a support ticket within your Microsoft 365 Admin Center.
If you are unable to open a ticket within your Microsoft 365 Admin Center, open a ticket with Microsoft for Nonprofits Support. Access the Microsoft for Nonprofits support request form by typing a brief description under How can we help? and then selecting Get Help.
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