Contents
- Overview
- 1. Join TechSoup and Apply for Microsoft for Nonprofits
- 2. Authorize TechSoup as a provider (aka partner) in your Microsoft 365 Admin Center
- 3. Confirm what your "Default" domain is in your Microsoft 365 Admin Center.
- 4. Add your Microsoft for Nonprofits product to your TechSoup cart.
- 5. Fulfillment and accessing your licenses.
- Support
Overview
The following instructions within this article will walk you through requesting on-premises Microsoft for Nonprofits products on www.techsoup.org.
They do not apply to requesting cloud Microsoft for Nonprofits products on cloud.techsoup.org. Learn how to request Microsoft for Nonprofits cloud subscriptions and solutions.
1. Join TechSoup and Apply for Microsoft for Nonprofits
You are required to have both a qualified TechSoup account and a validated Microsoft for Nonprofits account to access cloud Microsoft for Nonprofits on-premises (desktop) products on TechSoup.
Learn how to:
- Join TechSoup.
- Apply for Microsoft for Nonprofits
- Register a validated domain with Microsoft for Nonprofits.
To track your Microsoft validation status, sign in to Microsoft for Nonprofits.
NOTE: your TechSoup account, Microsoft 365 Admin Center account, and Microsoft for Nonprofits account are separate entities; you will need all three accounts to request Microsoft offers from the TechSoup catalog. Your TechSoup account may be qualified while your Microsoft for Nonprofits account’s validation is pending, and vice versa.
2. Authorize TechSoup as a provider (aka partner) in your Microsoft 365 Admin Center
Review How can I authorize TechSoup as my provider for Microsoft? for more information.
3. Confirm what your "Default" domain is in your Microsoft 365 Admin Center.
Review How can I find my default Microsoft account domain? for more information.
4. Add your Microsoft for Nonprofits product to your TechSoup cart.
Explore our Microsoft for Nonprofits catalog.
The first time you request an on-premises Microsoft for Nonprofits product on www.techsoup.org you will be promoted to provide your "Default" domain and confirm you have authorized TechSoup. Once this is done, you will not have to go through this process again in the future.
Seeing "Your domain and authorization could not be verified." when adding my Microsoft on-premises product to the cart?
Follow the instructions in, Why do I see "Your domain and authorization could not be verified." when adding my Microsoft on-premises product to the cart?, to resolve the issue.
5. Fulfillment and accessing your licenses.
Once you have checked out and provided payment, TechSoup will fulfill your request within three business days.
Once fulfilled your license will appear 36 hours later in the Microsoft 365 Admin Center.
You have 5 days to use the download link in your Microsoft 365 Admin Center before it expires.
Support
Depending on the support required, organizations will need to either contact TechSoup or Microsoft for Nonprofits.
TechSoup Support
Contact TechSoup Customer Service for support requesting Microsoft for Nonprofits offers.
Microsoft for Nonprofits Support
For Microsoft for Nonprofits account support, validation status support, and eligibility questions or disputes, you must contact Microsoft for Nonprofits Support. Access the Microsoft for Nonprofits support request form by typing a brief description under "How can we help?" and then selecting "Get Help".
- Your Microsoft for Nonprofits account is managed by Microsoft. TechSoup does not have access to provide support for account related issues.
- As of August 2025, TechSoup no longer completes validation reviews for Microsoft for Nonprofits. TechSoup will continue to offer Microsoft for Nonprofits solutions to our eligible members.
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