Contents

• Overview
• How to Add Payment
  • Current & Outstanding Invoices
  • Overdue Invoices
• Microsoft Cloud Support

Overview

This article provides simple, step-by-step instructions for adding a new credit card for your organization's cloud subscription payments.

How to Add Payment

1. The first step is to access the Cloud Manager using the link found on your invoices (usually at the bottom).
2. Log in to the TechSoup Cloud Manager using your TechSoup account credentials.
3. Once logged in, look for the main menu, usually on the left side of the screen, and click on the icon that looks like a square with a dollar sign. This should lead you to the Invoices section.

Current & Outstanding Invoices

1. Find the "Outstanding Invoices" section on the Invoices page, and click on the invoice number for the current billing period.

2. Next, click "Pay Invoice" on the left side of the screen.

3. Click on the "New Payment Method" button.

4. Enter your credit card details:

• Card Number
• Expiration Date (Month and Year)
• Security Code (CVV)

Review all the information you have entered to make sure it is correct.

5. Click "Save and Pay".

Overdue Invoices

1. On the Invoices page, find and click on the Pay Overdue tab.

2. To add a new card, click the New Payment button.

3. Enter your credit card details:

• Card Number
• Expiration Date (Month and Year)
• Security Code (CVV)

Review all the information you have entered to make sure it is correct.

4. Click "Save and Pay"

Your new credit card has now been added and is available to pay for your cloud subscriptions.

Microsoft Cloud Support

Visit TechSoup's Microsoft Cloud Customer Support for more information about Microsoft cloud solutions available through TechSoup.

Submit a ticket with one of our Microsoft Cloud experts, for the following support requests:

• Questions about Microsoft cloud-based licensing and solutions available on TechSoup.
  • Your organization can also request a free consultation.
• Assistance requesting Microsoft cloud cloud-based licensing and solutions through the TechSoup Cloud Manager.
• Managing Microsoft cloud subscription acquired through TechSoup.
• Microsoft cloud subscription payments and renewals.

NOTE: TechSoup can only provide support for Microsoft for Nonprofits cloud solutions and products acquired through TechSoup.  Learn how to confirm where your organization acquired it's Microsoft cloud solutions and products.