Contents

• Overview
• Located Outside the United States
• Eligibility Requirements
• 1. Join TechSoup U.S. as a Member
• 2. Confirm Your Email Address
• 3. Add an Organization
• 4. How to Check Your Qualification Status
• 5. How to Provide Qualification Documents
• 6. TechSoup Membership Options

Overview

To request offers from TechSoup and our corporate partners’ nonprofit programs sign up at www.techsoup.org and then add your organization to your TechSoup account.

After signing up and adding your organization to your TechSoup account, you will receive email notifications about your organization’s qualification status.  Learn how to ensure you receive TechSoup’s email communications.

Review Getting Started and Rules and Eligibility in TechSoup Support for more information about joining, and check out the TechSoup membership options available to your organization once qualified.

Located Outside the United States

The TechSoup United States (U.S.) website, www.techsoup.org, serves organizations within the United States. However, the TechSoup Global Network is international!

Find the TechSoup website serving the country or region where your offices are incorporated.

Organizations with branches or offices outside of the U.S. may not transfer products or services to a non-U.S. branch or office for full-time use. Branches or offices outside of the U.S. must request offers from the TechSoup Global Network partner in that country.  Learn more about the terms of use for offices and staff located outside the United States (U.S.).

Eligibility Requirements

To be eligible for TechSoup and our corporate partners’ nonprofit programs, your organization must be recognized as a 501(c)(3) Public Charity by the IRS.  An organization may also be eligible under an IRS group exemption status, as is the case with certain national service organizations or church denominations that list their subordinate members.

While the IRS does provide tax benefits for other types of nonprofits (see list here) and religious organizations (see Publication 1828, Tax Guide for Churches and Religious Organizations), these other types of organization are not currently eligible for TechSoup or our corporate partners' nonprofit programs.

Learn more about TechSoup and our corporate partners’ Rules and Eligibility in TechSoup Support.

1. Join TechSoup U.S. as a Member

You are required to provide the first and last name of the person representing your organization on TechSoup.  Some of TechSoup’s corporate partners require the name of a contact for each recipient organization before they will allow a request to be processed and fulfilled.  Due to these requirements, TechSoup cannot accept generic member names; for example, “your organization’s name”, “IT Dept”, or “Executive Director”.

We encourage individuals use a work email address for their member account; for example, me@organization-name.org.   Using a work email address may allow TechSoup to independently verify the individual is authorized to represent your organization.

Your organization is welcome to have as many representatives as it requires.  We recommend waiting to add additional representatives until after your organization is qualified.

2. Confirm Your Email Address

When joining TechSoup or updating the login email address for your TechSoup account members are required to confirm ownership of their email address.

After successfully joining TechSoup, you should have received an email from no-reply@techsoup[.org], titled “Email Confirmation Required,” containing a link to activate your account. Be sure to check your inbox and spam folders. 

Didn't receive the email confirmation link or it's not working? Complete the troubleshooting steps in TechSoup Support: How to Confirm Your Email Address.

Troubleshooting not resolving your issue?  Contact TechSoup Customer Service for assistance.

3. Add an Organization

You can add an organization by logging into www.techsoup.org, clicking the icon shaped like a person in the top right corner, selecting Your Account, then clicking the Add Organization button.

NOTE: Only the organization that owns the TechSoup account is permitted to request and use offers from TechSoup and our corporate partners' nonprofit programs.  Learn more about TechSoup and our corporate partners' terms of use for our nonprofit programs.

When adding an organization, you will be promoted for organization's Employer Identification Number (EIN), or FSCS ID for libraries, along with other organization details, such as your annual budget. 

Qualification reviews are typically completed within two business days.  After signing up and adding your organization to your TechSoup account, you will receive email notifications about your organization’s qualification status.  Learn how to ensure you receive TechSoup’s email communications.

Organization Already Added to TechSoup

If a list of organizations appears after providing the EIN or FSCS ID you can either use an association code to add your organization or, if you do not see your organization listed, you can start a new registration.  

• Asked for an association code?  This means your organization has already joined TechSoup. Learn how to find and edit your organization’s association code.
  • NOTE:  Do not re-add your organization if you see it listed.  Duplicate organization accounts are not allowed on TechSoup and your qualification status may be updated to Pending while TechSoup works on closing one of the organization accounts.  Instead, contact TechSoup Customer Service if you are unable to locate your organization's association code or cannot update certain organization details, such as the budget.
     
• Don't see your organization list?  Select “I Don’t See My Organization” to start a new registration.  This usually occurs when a subordinate organization enters their partner organization's EIN to reflect their subordinate tax-exempt status.

Representing Multiple Organizations or Locations

Each location could be eligible to join TechSoup, so they receive their own quantity allotment while still being managed under one TechSoup login.  Learn more about adding branches or locations for their own TechSoup accounts.

For groups with both nonprofit and for-profit organizations in their legal structure, products and services are permitted for use only by those directly participating in the 501(c)(3) nonprofit mission and activities.  Learn more about the terms of use for nonprofit offers acquired through TechSoup.

4. How to Check Your Qualification Status

In your TechSoup account confirm if your organization is qualified or not.  Select your organization's name to view and edit it's details.  If TechSoup requires additional information to qualify your organization, your status will reflect what information we have requested.

Learn what is the difference between "validated", "qualified", and "eligible".

5. How to Provide Qualification Documents

Qualification reviews are typically completed within two days.

After signing up and adding your organization to your TechSoup account, you will receive email notifications about your organization’s qualification status.  Learn how to ensure you receive TechSoup’s email communications.

Send qualification documents and inquires to qualification@techsoup[.org].  TechSoup typically requires a copy of your 501(c)(3) determination letter, affirmation letter, or Group Exemption letter to move forward with qualification.

NOTE: This alias is only for qualification support, please contact TechSoup Customer Service for other support needs.

6. Check Out the TechSoup Plus Membership - $200 annually

TechSoup benefits plus additional discounts through the TechSoup Plus Catalog and access to the Engagement Hub featuring webinars, in-depth guides, workshops, one-on-one consultations, and free TechSoup courses (for up to 10 members).

Learn how to get started with TechSoup Plus!