Contents

• Overview
• How to Email Qualification Documents
• How to Use Live Chat to Provide Qualification Documents

Overview

After joining TechSoup your organization will receive an email from TechSoup either confirming your qualified status or requesting qualification documents to verify certain organization information.  

Learn how to ensure you are receiving TechSoup's email communications and confirm if your organization is qualified or not.

Review the qualification documents that may be required by TechSoup to qualify your organization.

How to Email Qualification Documents

TechSoup Client Services will reach out to the email addresses listed in the organization details and member details in your TechSoup.  Learn how to find and update the organization details and member details in your TechSoup account.

Reply to TechSoup's email outreach or send an email to qualficiations@techsoup[.org] with your qualification document attached.  Learn how to ensure TechSoup Client Services can view your attachments.

We recommend checking your Qualification Status in your TechSoup account, before reaching out to TechSoup.  The status typically indicates which document is required by TechSoup to move forward with qualification.

How to Use Live Chat to Provide Qualification Documents

Members are welcome to provide their qualification documents through the TechSoup Customer Service's Live Chat.  Review the following TechSoup Support articles to learn how to connect with TechSoup Customer Service.

• How do I contact TechSoup Customer Service? 
• Unable to access TechSoup Customer Service’s Live Chat? 
• Live Chat FAQ