Contents

• Overview
• Request History
• Fulfillment Email
• TechSoup Support

Overview

After successfully checking out with a nonprofit offer from the TechSoup catalog and TechSoup Plus catalog are request (aka order) is added to the organization's TechSoup account.  Representatives (aka authorized agents) can also access their organization's Request History and Fulfillment Emails in their TechSoup account to confirm the status of the request they places.

Request History

Check the Request History in your TechSoup account to confirm the fulfillment status of the request (aka order), update or provide payment, or cancel your request.  You may need to update the date range outside the standard 30-day view to see all of your pending requests or search by request number.

Learn how to edit payment, add payment, or cancel.

Fulfillment Email

Check the Fulfillment Emails in your TechSoup account to confirm if you have already received the fulfillment email.  Every fulfillment email sent by TechSoup to the organization will be accessible here.

TechSoup Support

Contact TechSoup U.S. Customer Service for any questions or support needs related to your fulfillment status.