Contents

• Overview
• How to Locate and Request (Order) Nonprofit Offers
• How to Learn About Nonprofit Offers
• TechSoup Administrative (Admin) Fees
  • "Access to Discounted Rates" Offers

Overview

Before checking out with a nonprofit offer from the TechSoup catalog or TechSoup Plus Catalog members are encouraged to thoroughly review all of the information available on the offer page.  Most nonprofit programs available through TechSoup have a strict no refunds or exchanges policy.

How to Locate and Request (Order) Nonprofit Offers

Learn how to locate nonprofit offers and request a nonprofit offer your organization is eligible for.

How to Learn About Nonprofit Offers

When you have located a nonprofit offer your organization is in interested in, check out the offer's details to learn more about it.  Offer details provide a comprehensive overview with helpful information listed in three tabs that can be found under Add to Cart (or Log In, if you are not logged in yet) — e.g., DESCRIPTION, SUBSCRIPTION DETAILS, and RULES, ELIGIBILITY AND RESTRICTIONS.

NOTE: We recommend thoroughly reviewing an offer’s description, service details, and eligibility rules since many offers do not include refund or exchange options.

TechSoup Administrative (Admin) Fees

TechSoup admin fees are listed in the offer's details on www.techsoup.org.  When requesting an offer, you will pay that admin fee times the quantity that you are requesting. View your cart to confirm the total amount that will be charged at check out.  

Learn more about why TechSoup charges an admin fee for more nonprofit offers.

Need an official quote to present to a governing body before you can request offers?  Contact TechSoup Customer Service and we can assist you!

"Access to Discounted Rates" Offers

When a product name includes "Access to Discounted Rates," the offer consists of specially discounted rates for products or services. This means that after you place your request and pay any administrative fees to TechSoup, you'll also pay the donor partner directly for the product or service. You can find the specific discounted rates in each product description. These rates are available only to eligible nonprofits and libraries through TechSoup.

Learn more about  "Access to Discounted Rates" Offers.