Contents

• TechSoup Support
• TechSoup Digital Solutions and Services for Nonprofits
• TechSoup Customer Service
• TechSoup Courses and Events

TechSoup Support

Review the articles within TechSoup Support (support.techsoup.org) to answer your questions and address your support needs.  TechSoup Support is broken into three categories:

General Support

Articles related to joining TechSoup, TechSoup account management, fulfillment process, and eligibility.

Product Support

Program and product specific support articles related to support options, out of stock notifications, common support issues, etc.

Microsoft Support

Microsoft for Nonprofits specific support articles related to Microsoft on-premises (desktop) products and cloud (CSP) subscriptions.

TechSoup Digital Solutions and Services for Nonprofits

TechSoup strives to support nonprofits and we've partnered with experienced providers that were chosen specifically for their expertise in the nonprofit sector. These expert remote support technicians can provide assistance to solve your organization's most pressing issues with hardware, software, mobile and network devices, servers, fundraising systems, email, and more.

From website design to Microsoft 365, QuickBooks migration to AI consulting — every service is delivered by a vetted partner and backed by TechSoup.

Check out the TechSoup Digital Solutions and Services for Nonprofits offers 

You may be interested in requesting one of our popular TechSoup Support Services.

NOTE: TechSoup Digital Solutions and Services for Nonprofits does not provide account management, eligibility, general customer service support.

TechSoup Customer Service

Use the Live Chat to connect with TechSoup Customer Service, who can support you with:

• TechSoup account management (e.g. finding your association code)
• Eligibility questions
• Navigating resources and requesting offers on www.techsoup.org
• Basic product information and support
• Locating fulfillment information and basic support accessing requested products (e.g. download and installation).

NOTE: TechSoup Customer Service does not provide technical or product support.

Learn how to...

• Contact TechSoup U.S. Customer Service 
• Troubleshoot issues connecting to TechSoup Customer Service’s Live Chat

 Review the Live Chat FAQ for more information about contacting TechSoup Customer Service.

TechSoup Courses and Events

Along with equipping nonprofit organizations with discounts on the tools they need to improve lives globally and locally, TechSoup assists nonprofits and change-makers build the skills they need to succeed. Our events and courses are designed specifically for staff at organizations like yours, where you will learn from experts that have deep experience in the sector and understand your unique needs.

• TechSoup Courses: For a small fee join over 200 expert-led courses, training, and events designed for nonprofits like yours.
   
• TechSoup Events: Join our free expert-led sessions and discover innovative solutions to enhance your organization's impact. From emerging technology to best practices in nonprofit tech, our events are designed to equip you with the tools and knowledge you need to succeed.