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TechSoup Support Services & Resources

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Contents

 

TechSoup Customer Service

Learn how to contact TechSoup Customer Service and troubleshoot connecting to our Live Chat support.

 

TechSoup Memberships

Learn about the TechSoup membership options for access to a member support team, peer-to-peer community, solutions, and additional discounts to help you better serve your mission. Contact our team at solutions@techsoup.org to discuss picking the right membership level for your organization.

 

Technology Services for Nonprofits

Expert support and solutions for your nonprofit's toughest tech challenges — websites, Microsoft 365 implementation, QuickBooks migration, Managed IT, Google Ads, domain registration, digital marketing, and more.

Find a service that meets your organization's needs today!

We also recommend checking out the Digital Assessment Tool (DAT).  This is a a free web-based application that helps nonprofit organizations assess their technology needs and understand their digital capabilities. It provides customized recommendations and tools to manage the digital transformation journey.

 

Resources Available to Everyone

Some of the following resources will require you to join as a member.  After joining, you do not need to add an organization to gain access.    Learn how to join TechSoup for free.

  • Events and Webinars — Build the skills your organization needs to succeed. Events are designed specifically for staff at organizations like yours. Learn from experts who have deep experience in the sector and understand your unique needs.
  • Courses — Our learning content is designed specifically for staff at organizations like yours. Learn from experts who have deep experience in the sector and understand your unique needs.
  • Forums — Join our nonprofit community, where experts discuss a range of topics, or start your own.
  • Articles and How-tos — Browse our articles to help make better decisions about technology.
  • Blog — Check out the latest news about nonprofits and technology.

 

Product and Services Offer Information

Browse the TechSoup catalog or see what offers your organization is eligible for with the Eligibility Quiz.

Offer details provide a comprehensive overview with helpful information listed in three tabs that can be found under the ADD TO CART button (e.g., DESCRIPTION, SYSTEM REQUIREMENTS, and RULES, ELIGIBILITY AND RESTRICTIONS).

Some Offers are Access to Discounted Rates

The administrative fee for these offers is not the discounted rate. When requesting an offer that has "Access to Discounted Rates" in its name, you’ll pay TechSoup an administrative fee in order to gain access to discounted rates on provider websites.

 

Microsoft Cloud Support

Visit TechSoup's Microsoft Cloud Customer Support.

Get help from one of our Microsoft Cloud experts, trained to answer in-depth questions about Microsoft cloud-based licensing and solutions.

Also, check out What Can You Do with Microsoft 365?

 

TechSoup Customer Success

Join our TechSoup Customer Success Events! Our team is here to guide you, whether you're diving into new tools or mastering the ones you have.

Events include exclusive product on-boarding and adoption guidance, hands-on demos, how-to sessions, product recommendations, and Ask Me Anything sessions.

 

 

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