Contents

1. Review the TechSoup Membership options before joining.
2. Join TechSoup as a member. 
3. Add an organization to your TechSoup account.
   • Representing multiple organizations or locations?
   • Located Outside the United States?
4. Check your qualification status.
5. Haven't heard from TechSoup after 10 business days and still not qualified?

1.  Review the TechSoup Membership options before joining.

Learn about the TechSoup Membership options; for access to a member support team, peer-to-peer community, solutions, and additional discounts to help you better serve your mission.  Contact our team at solutions@techsoup.org to discuss picking the right membership level for your organization.

2.  Join TechSoup as a member. 

You are required to enter an individual's first and last name, not a generic name like "IT Dept" or your organization's name.  TechSoup and many of the corporate partners who provide the donated and discounted offers require a contact for your organization.

Please join using an email address with an active inbox.  You will be required to confirm your email address before you can add an organization.  We also recommend using your work email address if you have one: for example, me@organization-name.org.

3.  Add an organization to your TechSoup account.

You can add an organization by logging into TechSoup, clicking the icon shaped like a person in the top right corner of www.techsoup.org, selecting Your Account, then clicking the Add Organization button.

Please keep in mind, only the organization that owns the TechSoup account is permitted to request and use offers from TechSoup and our corporate partners' nonprofit programs.  Learn more about TechSoup Policies.

When adding an organization, you will be promoted for organization's Employer Identification Number (EIN), or FSCS ID for libraries, along with other organization details, such as your annual budget.

• Asked for an association code?  Your organization has already joined TechSoup. Learn how to find and edit your organization’s association code
• If a list of organizations appears when adding your organization, and you don't see your location listed, select “I Don’t See My Organization” to start a new registration.

Once your organization is added to your account, it can take up to 10 business days for TechSoup to start the qualification review.  TechSoup may reach out to you by email to verify information during the review.

Representing multiple organizations or locations?

Each location could be eligible to join TechSoup, so they receive their own quantity allotment while still being managed under one TechSoup login..  Learn more about adding branches or locations for their own TechSoup accounts.

For groups with both nonprofit and for-profit organizations in their legal structure, products and services are permitted for use only by those directly participating in the 501(c)(3) nonprofit mission and activities.

Located Outside the United States?

The TechSoup U.S. website, www.techsoup.org, serves organizations within the United States. However, the TechSoup Global Network is international!  Find TechSoup in the country where your branch or office is incorporated.

Organizations with branches or offices outside of the U.S. may not transfer products or services to a non-U.S. branch or office for full-time use. Branches or offices outside of the U.S. must request offers from the TechSoup Global Network partner in that country.

Review the guidelines organizations based within the United States (U.S.) that conduct operations outside of the U.S. are required to agree to when requesting offers on TechSoup U.S.

4.  Check your qualification status.

In your TechSoup account you can confirm if your organization is qualified or not.  Select your organization's name to view it's details.  If TechSoup requires additional information to qualify your organization, your status will reflect what information we have requested.

Learn what is the difference between "validated", "qualified", and "eligible".

5.  Haven't heard from TechSoup after 10 business days and still not qualified?

Send qualification documents - such as 501(c)(3) determination letters, Group Exemption letters from your parent company or denomination, letters of clarification, etc. - to qualification@techsoup.org.  This alias is only for qualification support.  Contact TechSoup Customer Service for all other support needs.