How to Ensure You Receive TechSoup Email Communications

The following email addresses are where some of TechSoup's email communications are sent from.  Do not send communications to the listed email aliases.  The inboxes are not monitored and you will not receive a response.

• fulfillment@techsoup[.org]
  • Fulfillment information for requested products and services is sent from this alias. 
  • Access your Fulfillment Emails in your TechSoup account.
     
• announcements@e.techsoup[.org]
  • Marketing announcements, billing notifications, and subscription renewal notifications are sent from this alias.
     
• no-reply@techsoup[.org]
  • Notifications and automated message are sent from this alias.  For example, when confirming your email address the confirmation link is sent from this alias.

To ensure you are receiving communications from TechSoup (email addresses with domain @techsoup.org), please complete the following:

• Confirm which email addresses are listed in your TechSoup account.  
  • Your login email address may be different then your organization email address listed as the contact for your organization.  Learn how to locate and update your member information and organization's details on TechSoup.
     
• Add each TechSoup email alias to your email app's address book.
  • This will help your email app recognize TechSoup emails are not spam.
     
• Add each TechSoup email alias to the accepted email list for your email server, your unique domain, or both.   
  • Learn how to manage your accepted email list in Gmail, Microsoft Outlook, and Yahoo.

Still not receiving TechSoup's emails?  Contact TechSoup Customer Service for support.