Contents

• Overview
• How to View and Print Invoices for My Microsoft Cloud Subscriptions
• CSP Support

Overview

Organizations can access Microsoft for Nonprofits cloud solutions and products through both TechSoup and Microsoft for Nonprofits; you are not required to go through the TechSoup Cloud Manager (cloud.techsoup.org).

The instructions within this article will walk you through how to view and print invoices for cloud Microsoft for Nonprofits products and solutions that were acquired through the TechSoup.   Learn how to confirm where your organization acquired it's Microsoft cloud solutions and products.

NOTE: TechSoup can only provide support for Microsoft for Nonprofits cloud solutions and products acquired through TechSoup. You will need to contact Microsoft for issues related to cloud solutions and products acquired directly through Microsoft for Nonprofits..

How to View and Print Invoices for My Microsoft Cloud Subscriptions

View and print your organization's Microsoft cloud product invoices on TechSoup Cloud Manager, as well as view your payment history.

Viewing and Printing Invoices on TechSoup Cloud Manager

1. Log in to TechSoup Cloud Manager (cloud.techsoup.org).
2. Select Invoices in the icon menu on the left to see your organization’s invoices, account balance, and available credit.
3. To see your entire invoice history, select View All Invoices.
4. Click the printer icon to print the page. You can also press Ctrl+P on a Windows keyboard or Command+P on a Mac keyboard.

Learn how to find your subscription renewal date (PDF).

Your organization will receive cloud subscription invoices at the email address listed as your organization’s contact in your account on Cloud Manager.

To ensure that these invoices are being received, we recommend adding uscustomerservice@techsoup[.org] to the email account’s safe sender list within Outlook. To learn how, visit Create safe sender lists in EOP. 

Do not send emails to uscustomerservice@techsoup[.org] as it is not monitored.

CSP Support

Visit TechSoup's Microsoft Cloud Customer Support for more information about Microsoft cloud solutions available through TechSoup.

Submit a ticket with one of our Microsoft Cloud experts, for the following support requests:

• Questions about Microsoft cloud-based licensing and solutions available on TechSoup.
  • Your organization can also request a free consultation.
• Assistance requesting Microsoft cloud cloud-based licensing and solutions through the TechSoup Cloud Manager.
• Managing Microsoft cloud subscription acquired through TechSoup.
• Microsoft cloud subscription payments and renewals.

NOTE: TechSoup can only provide support for Microsoft for Nonprofits cloud solutions and products acquired through TechSoup.  Learn how to confirm where your organization acquired it's Microsoft cloud solutions and products.