The Volume Licensing Service Center (VLSC) was discontinued by Microsoft at the beginning of 2024.
Microsoft is currently migrating licenses from the Volume Licensing Service Center (VLSC) to the Microsoft 365 Admin Center. The migration is mostly completed, so all licenses should now be accessible in the Microsoft 365 Admin Center.
If you do not see your licenses, please trying syncing your permissions in your Microsoft 365 Admin Center. This should make the licenses that were previously in the VLSC available in your Microsoft 365 Admin Center.
- Login to the Microsoft 365 Admin Center ( https://admin.microsoft.com/ )
- Select Billing
- Select Your products
- Select Volume licensing
- Select Preferences
- Select Edit preferences (if available)
- Select Sync Permissions.
In rare cases where user accounts were not migrated from VLSC to Microsoft 365 admin center, the volume licensing admins can simply add the user via the Manage Role assignment function.
Learn more in Microsoft's Administering Volume Licensing FAQ.
Support
For assistance syncing your licenses, open a support ticket within your Microsoft 365 Admin Center.
If you are unable to open a ticket within your Microsoft 365 Admin Center, open a ticket with Microsoft for Nonprofits Support. Access the Microsoft for Nonprofits support request form by typing a brief description under How can we help? and then selecting Get Help.
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