Contents

• Overview
• HP Inc. Support
• TechSoup Support

Overview

Depending on your support needs you may need to contact HP Inc. or TechSoup Customer Service.

NOTE: This article applies to the HP.com Nonprofit Store.  Review the HP Hardware and Refurbished Hardware articles in TechSoup Support for information about these separate programs.

HP Inc. Support

For assistance with:

• HP.com orders
• HP.com account access and management
• Shipping or delivery
• Warranty and technical issues

Contact HP Inc. at techsoup@hp[.com].  

NOTE: Support claims related to orders must be made within 10 days of delivery or of the last scan of the package tracking. Claims received after this point may be denied by HP.

TechSoup Support

For assistance with:

• Requesting the HP.com Nonprofit Store – Access to Discounted Rates offer
• Eligibility questions
• www.techsoup.org account access and management

Contact TechSoup Customer Service.