Organizations must first register and be validated on Microsoft for Nonprofits before they can access Microsoft products. The person who registered your organization on Microsoft for Nonprofits is by default, a Global Administrator. There are three (3) ways to identify your Global Admin:
1) Locate an email received after registering on Microsoft for Nonprofits
- The person who registered your organization on the Microsoft Nonprofit Portal (https://nonprofit.microsoft.com) is your initial Global Administrator.
- You can confirm who that is by looking for the email from microsoft-noreply@microsoft.com. They send several emails to the Global Administrator after the organization is registered. Those emails usually contain details about the Microsoft account, including the Microsoft domain and the admin login.
2) Sign in to the Microsoft for Nonprofit Portal
- Sign In to https://nonprofit.microsoft.com. If you are able to sign in, you should be able to identify if you are the Global Admin based on the message that appears there.
- If you are not a Global Administrator, you will see a page showing the "Looks like you are not an admin" error.
3) Contact Microsoft
- For assistance becoming a Global Administrator, open a support ticket within your Microsoft 365 Admin Center.
- If you are unable to open a ticket within your Microsoft 365 Admin Center, open a ticket with Microsoft for Nonprofits Support. Access the Microsoft for Nonprofits support request form by typing a brief description under How can we help? and then selecting Get Help.
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