Authorize TechSoup as a Reseller
Important:
- Organizations must first register and be validated on Microsoft for Nonprofits.
- You will only need to authorize TechSoup as your reseller on your first purchase.
- For the authorization process to be seamless and hassle-free, log into your Microsoft Admin Center as a Global Administrator first. The person who registered your organization on Microsoft for Nonprofits is, by default, a Global Administrator.
- If you do not know who your Global Administrator is or if you do not have access to a Global Admin account, please contact Microsoft for Nonprofits Support.
Discounted/Donated Products (On-Premises)
- When you add a Microsoft product to your cart, we will ask you to confirm that your organization has authorized TechSoup to provide you with Microsoft licenses.
- Complete this authorization by visiting the Partner Relationships page in your Microsoft 365 Admin Center.
- You can also find the Partner Relationships page by visiting your Microsoft 365 Admin Center and, in the menu on the left of the page, choose Show All > Settings > Partner relationships. You will see a list of partners you have authorized as providers.
How do I know who the Global Administrator of my Microsoft account is?
Organizations must first register and be validated on Microsoft for Nonprofits before they can access Microsoft products. The person who registered your organization on Microsoft for Nonprofits is by default, a Global Administrator. There are three (3) ways to identify your Global Admin:
1) Locate an email received after registering on Microsoft for Nonprofits
- The person who registered your organization on the Microsoft Nonprofit Portal (https://nonprofit.microsoft.com) is your initial Global Administrator.
- You can confirm who that is by looking for the email from microsoft-noreply@microsoft.com. They send several emails to the Global Administrator after the organization is registered. Those emails usually contain details about the Microsoft account, including the Microsoft domain and the admin login.
2) Sign in to the Microsoft for Nonprofit Portal
- Sign In to https://nonprofit.microsoft.com. If you are able to sign in, you should be able to identify if you are the Global Admin based on the message that appears there.
- If you are not a Global Administrator, you will see a page showing the "Looks like you are not an admin" error.
3) Contact Microsoft
- For assistance in becoming a Global Administrator, open a support ticket within Microsoft 365 Admin Center.
- If you are unable to open a ticket within your Microsoft 365 Admin Center, open a ticket with Microsoft for Nonprofits Support. Access the Microsoft for Nonprofits support request form by typing a brief description under How can we help? and then select Get Help.
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