What's the difference between a password, an association code, and a validation token?

A password, an association code, and a validation token are not the same and are used for different purposes.

Password

Your password is used to log in to your TechSoup account. Password requirements are:

• At least eight characters
• At least one uppercase letter
• At least one lowercase letter
• At least one number
• Doesn't include spaces, <, >, /, &, or #

Learn how to troubleshoot login issues.

Association Code

After an organization is added to TechSoup, an association code is an unique code used by new representatives to verify they are authorized to represent an organization on TechSoup. This is a security measure to ensures only representatives authorized to represent an organization can access that organization on TechSoup. Once an association code is successfully used to add an organization, the representative is referred to as an authorized agent.

To secure your account, you may want to update your association code after removing a representative from your organization on TechSoup.

Learn how to find and edit your organization's association code.

Validation Token

​​​​​TechSoup Validation Tokens are unique codes used by nonprofits that have been validated by TechSoup to get offers directly from donors outside of TechSoup.org.  Validation tokens are not needed to request donated products from the TechSoup catalog.

Learn create validation tokens and learn more about them on our Validation Token FAQ.  Select the corporate partner name to access that partner's validation token.