How do I extend (renew) my Norton subscription?

Norton subscriptions must be allowed to expire before extending their subscription – these licenses do not renew.  After expiration, organizations should immediately extend their subscription with a Norton Redemption Link from TechSoup.  Don’t worry, this process shouldn't interrupt your Norton experience. 

Here’s what the process looks like:

1. Within three business days of your expiration date place a new request for the same Norton for Nonprofits offer on TechSoup. 
    
2. Once your request is fulfilled – processing requests can take up to three business days from when payment is received – TechSoup will send you a Norton Redemption Link in a fulfillment email. Fulfillment emails can also be accessed in your TechSoup account: select “Fulfillment Emails”.
    
3. After your Norton subscription expires, immediately select your Norton Redemption Link and use your existing Norton account email address to activate your license on Norton’s website.
   • Note: You will not be able to extend your Norton subscription until the current subscription term has expired.