Contents

• Overview
• Check Your Fulfillment Emails
• Unable to Locate Your Fulfillment Emails

Overview

Some Adobe Acrobat Pro licenses were tied to an expiration date.  This expiration date was listed in the offer details on TechSoup's website and within the fulfillment email you received from TechSoup. 

NOTE: Acrobat licenses acquired after Sept 27, 2024, will have no expiration date.  In your TechSoup account, confirm when you requested your Adobe Acrobat Pro licenses and when your expiration date is.

Check Your Fulfillment Emails

In your TechSoup account, select Fulfillment Emails, to confirm when you requested your Adobe Acrobat Pro licenses and when your expiration date is.  If there is an expiration date it will be listed in the fulfillment email you received from TechSoup.

Unable to Locate Your Fulfillment Emails

Contact TechSoup Customer Service in your country if you are unable to access your fulfillment emails to confirm if there is an expiration date.