How to Request Microsoft Cloud Subscriptions and Solutions

The following instructions within this article will walk you through requesting cloud Microsoft for Nonprofits products and solutions in Cloud Manager.

They do not apply to requesting on-premises Microsoft for Nonprofits products on the TechSoup website,  See, How do I request on-premises Microsoft products on TechSoup?, instead.

Note: Microsoft Cloud Subscriptions and Solutions are only available in select countries at this time. Visit the TechSoup website for your country to view the current product catalog: https://www.techsoup.global/ 

1. Register with both TechSoup and Microsoft for Nonprofits. 

You are required to have both a qualified TechSoup account and a validated Microsoft for Nonprofits account to access cloud Microsoft for Nonprofits products and solutions on TechSoup. 

Review How do I access Microsoft donations and discounts through TechSoup? for more information.

To track your Microsoft validation status, sign in to Microsoft for Nonprofits.

Please note, your TechSoup account, Microsoft 365 admin center account, and Microsoft for Nonprofits account are separate entities; you will need all three accounts to request Microsoft offers from the TechSoup catalog. Your TechSoup account may be qualified while your Microsoft for Nonprofits account’s validation is pending, and vice versa.

2. Authorize TechSoup as a provider (aka partner) in your Microsoft 365 Admin Center.

Review How can I authorize TechSoup as my provider for Microsoft? for more information.

4. Checking Out on TechSoup Cloud Manager

1. Log in to TechSoup Cloud Manager
   • Cloud Manager uses a country‑specific web address. Replace the first part of the URL with your country’s 2‑letter code: https://country code.cloud.techsoup.org 
2. Select VIEW PLANS to review the product you are interested in.
3. When viewing products, select ADD TO CART for your chosen plan.
4. You’ll be presented with some options, including choosing monthly or annual payments, giving your subscription a name, updating license quantities, and choosing from available add-ons. Once you’re ready, select PROCEED TO CHECKOUT.
5. You’ll be asked to review your cart and billing information.
   On a step called Service Details, you’ll be asked to provide a Microsoft account domain that connects us to your nonprofit.microsoft.com account and helps us confirm your organization’s eligibility.
6. Complete checking out.

Important Note: Once you place your order, you will only have 72 hours to reduce or cancel your licenses. If you miss the 72 hour window, you will have to wait until your next renewal date to make your desired changes.

Invoices

Your organization will receive cloud subscription invoices at the email address listed as your organization’s contact in your account on Cloud Manager. 

Microsoft's Utilization Requirements

Microsoft requires organizations to actively use at least 85 percent of assigned donated licenses. It's important that organizations stay in compliance with Microsoft's utilization requirements for donated licenses.

Once you have requested cloud licenses, use our guide to help understand your current usage.