Using Your TechSoup Canada Account
- Why can’t I create a validation token?
- What is a validation token?
- Do you provide training or consulting?
- What kind of support do you offer?
- What if I didn’t receive the email with installation instructions?
- When will I receive my product(s)?
- What if I need a refund or exchange?
- Do you invoice for a product? Can I pay now for an out of stock product?
- Are there other payment options, such as paying my cheque?
- Why was my payment rejected?
- How much and how frequently can I order?
- How do I place an order?
- How much do I need to pay for a specific offer?
- Can I use the hardware or software from TechSoup Canada as raffle prize or gift?
- A product I want is out of stock. When will be available?
- I can’t find a product you used to have.
- What does it mean for a product to be “Access to discounted rates”?
- I have a question about a specific offer in the product catalogue.
- How can I update my organization’s information?
- How can I update my login information?
- What does it mean to qualify my account, and how long does it take?
- What is the Technology Donation Program?
- What Can I do with a TechSoup Canada Account?