Overview

Effective July 1, 2025, Microsoft will discontinue the donated Microsoft 365 Business Premium and Office 365 E1 offers that have been available through Microsoft for Nonprofits. Learn more about these changes.

To maintain access to your data and services, you will need to switch affected users to a different Microsoft 365 or Office 365 license type before your subscription is canceled. Organizations that do not take action will lose access to their impacted licenses and data after a 90-day period.

What’s Available?

Below is a summary of some of the Microsoft offers available to nonprofit organizations.

With the exception of Office 2024, all costs mentioned below are based on an annual commitment term and are paid annually.

Alternatives to Donated Office 365 E1 Licenses 

Do you have 300 or fewer licenses?

Microsoft 365 Business Basic is available as a donated offer and has similar functionality as Office 365 E1. Nonprofits can request up to 300 of these donated licenses.

Do you have over 300 licenses? 

For organizations with a large number of cloud licenses, we recommend these three options. 

Option 1: Move 300 licenses to the donated Microsoft 365 Business Basic subscription and the remaining licenses to the discounted offers, such as:

• Office 365 E1 (discounted): Get access to the web-based Office applications only.
• Microsoft 365 Business Standard (discounted): Includes access to both downloadable and web versions of the Office apps.

Option 2: Migrate to a Microsoft Enterprise Agreement (EA).
Customers who also have a significant quantity of discounted licenses may consider moving to an Microsoft Enterprise Agreement (EA). To get started, please submit an inquiry directly with Microsoft. 

Option 3: Move to Google Workspace or alternative open source solutions.
Eligible organizations can get up to 2,000 donated Google Workspace licenses. To learn more, contact Google for Nonprofits.

How to Update Your Subscriptions with TechSoup

1.  Request Your New Microsoft Cloud Subscriptions Through TechSoup Cloud Manager

To request a new cloud subscription from TechSoup:

1. Log in to TechSoup Cloud Manager (ca.cloud.techsoup.org).
2. Select VIEW PLANS and review the product you are interested in.
3. Once you find the plan that best fits your needs, select ADD TO CART for your chosen plan.
4. You’ll be presented with some options, including choosing monthly or annual payments, giving your subscription a name, updating license quantities, and choosing from available add-ons. Follow the on-screen instructions. Once you’re ready, select PROCEED TO CHECKOUT.
5. You’ll be asked to review your cart and billing information.
6. On a step called Service Details, you'll need to provide a Microsoft account domain that connects us to your nonprofit.microsoft.com account. This helps us confirm your organization’s eligibility.
7. Complete the checkout process

Microsoft cloud subscription invoices are sent from cacustomerservice@techsoup.org. Learn how to ensure you receive email communications from TechSoup.

2.  Assign New Licenses Through the Microsoft 365 Admin Center

To assign your (new) Microsoft 365 or Office 365 licenses to affected users, follow these instructions.

1. Log in to the Microsoft 365 admin center (https://admin.microsoft.com/) with your .onmicrosoft.com credentials.
2. Select the newly acquired Microsoft 365 or Office 365 licenses.
3. Confirm that the licenses are present in your tenant. 
4. Select all your users that have a donated Microsoft 365 Business Premium or Office 365 E1 license. Next, choose to replace these users’ licenses with your new Microsoft 365 or Office 365 license. 
5. Select your old, donated Microsoft 365 Business Premium or Office 365 E1 subscription and cancel the subscription.