Contents

• Zoom for Nonprofits Discontinued
• Get Started with Zoom
• Existing Zoom Customers
• Support

Zoom for Nonprofits Discontinued

On May 1, 2025, Zoom discontinued their nonprofit program that was previously available on TechSoup.

In the past, TechSoup members accessed and renewed the discounted rate for Zoom subscriptions by applying a coupon code they received from TechSoup in their Zoom account.

Moving forward, nonprofit organizations will access and renew the discounted rate directly through Zoom.  Learn more about this process in the Zoom support article, Subscribing to Zoom as a nonprofit organization.

Get Started with Zoom

Get started on the Zoom Cares page. 

Learn how to purchase or renew a Zoom account for a nonprofit organization and review the eligibility requirements in the Zoom support article, Subscribing to Zoom as a nonprofit organization.

Existing Zoom Customers

Existing Zoom customers will need to re-validate their nonprofit status and eligibility for the discount before their contract is set to expire to avoid disruption to service.  Your qualified status with TechSoup will not affect your validation status with Zoom.

Support

Have questions about the Zoom for Nonprofit changes, require support accessing the nonprofit offer on Zoom's website (registration, eligibility, etc), or experiencing issues with a coupon code you received from Zoom?  Submit a Zoom Support ticket. 

Experiencing issues with the Zoom coupon code you received from TechSoup?  Review the troubleshooting in the TechSoup Support article, The Zoom coupon code isn't working, how do I get support?, and then contact TechSoup Customer Service if needed.