How to renew Autodesk subscriptions through TechSoup

To renew your subscription, your organization must reorder the offer from TechSoup's website each year and pay the administrative fee. This should be completed within 10 days from your renewal date.

After your order has been placed and payment is received, you will receive three emails:
 

1. TechSoup Fulfillment Email

• This email confirms that TechSoup has fulfilled your order. These emails are also stored within your TechSoup account.
   

2. “[Order Summary] Here's what you can expect next."

• Sent from information@autodeskcommunications.com.
• This email has the Autodesk Order number and Contract number that you can use when reaching out to Autodesk Support if needed.  
   

3. Autodesk Welcome Email

• Contains a link to login to Autodesk to start or renew your subscription. You must login as the "contract manager" using your organization's email address. The subscription will automatically renew once you login.
  • If your organization has another Autodesk ID that auto-populates on the Autodesk login page, you will need to replace it with your organization's email address. 

Managing your Licenses

• The contract manager is the Autodesk account associated with all of the products requested through TechSoup, including renewals. 
  • There can only be one contract manager per organization. 
  • Contract managers can assign a new contract manager through their Autodesk account.
  • You can use another Autodesk ID for these products by providing access through the contract manager's account. 
• All licenses are valid for a one year annual subscription for one user.

• Licenses can be reassigned to another user within the organization within the Autodesk account: https://accounts.autodesk.com