Contents
Overview
As of December 2022, instead of product keys, Norton Redemption Links are provided for license activation.
After your TechSoup request is processed, TechSoup will send you a Norton Redemption Link in a fulfillment email. Fulfillment emails can also be seen in your your TechSoup account.
Redeeming Your Subscription
Select your Norton Redemption Link to activate your license on Norton’s website. You will receive a unique Norton Redemption Link for each Norton product requested.
- Copy and paste one of the redemption links into your web browser's address bar to begin the redemption process.
- Enter your email address and other requested information.
- Complete checkout. The total should be $0.00.
- Follow the onscreen instructions to download your product to your device and other devices.
- To redeem another subscription, repeat steps one through four using a different subscription redemption link. You can use the same email address again in step two if you want to manage all your subscriptions with the same Norton account.
After you've redeemed your subscription, you can manage it through your Norton account.
Extending (Renewing) Your Subscription
Norton subscriptions must be allowed to expire — they do not renew.
After expiration, immediately extend your subscription with a new TechSoup request and activation — don’t worry, this won’t interrupt your Norton experience.
Norton Support
If you require support with activation, installation, or Norton product use, please contact Norton for support.
- Online Support: http://us.norton.com/support/index.jsp
- Support Number: 1-855-815-2726
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