My hardware isn't working, how do I request support?

To request support, submit a RHW Warranty Support Form.

TechSoup's RHW partner who provided the hardware will work with you to resolve your issue.

Within two business days TechSoup's RHW partner will reach out to assist you with updating your shipping address or provide support for your hardware issues. 

Warranty Ticket responses are sent from rciwarrantysupport@techsoup[.org] with the subject: TechSoup Warranty Support Ticket #----- has been updated.