Contents
Overview
On May 1, 2025, Zoom discontinued their nonprofit program that was previously available on TechSoup.
Moving forward, organizations will no longer be required to renew their eligibility through TechSoup before renewing their Zoom subscription at the discounted rate. Now, organizations will renew both their eligibility for the discounted rate and the subscription directly through Zoom.
Get started on the Zoom Cares page and review the Zoom support article, Subscribing to Zoom as a nonprofit organization.
Received a Coupon Code from TechSoup?
You will still be able to apply the unused Zoom coupon code from your TechSoup fulfillment email to renew the discounted rate for your Zoom subscription.
If you already have a paid Zoom subscription that was not obtained through TechSoup, you won't be able to receive the 50 percent discount until your subscription is up for renewal.
How to Apply a Zoom Coupon Code
Using the Zoom coupon code from your TechSoup fulfillment email, follow these steps on a computer, not a mobile device to renew your Zoom subscription at the discounted rate.
- Log in to Zoom and go to: https://zoom.us/billing
- In the Coupons box, click Manage.
- In the Coupon Code field under "Add a Coupon", enter your coupon code and click Add.
- Review the information in the Compare your discount to proceed pop-up. Then, click Proceed.
Information about your Current Coupon Discount and New Coupon Discount will be displayed side by side. If you purchased any options or plans that are eligible for the discount, those options or plans should be displayed under "New Coupon Discount" at the discounted rate.
Once successfully applied, your new coupon will display in the Coupon Details section of the Coupons box with a “Pending” status. If you cancel the pending coupon before it becomes active, you may reuse the coupon code.
Future Renewals
Learn how to purchase or renew a Zoom account for a nonprofit organization.
Zoom Support
Having trouble applying your a coupon code in your Zoom account or billed the retail rate, instead of the discounted rate? Submit a Zoom Support ticket for assistance. Zoom Support will ask for your your Zoom account information and most recent Zoom coupon code.
Received your coupon code from TechSoup, and it appears to be expired or invalid? Review the troubleshooting in the TechSoup Support article, The Zoom coupon code isn't working, how do I get support?, and then contact TechSoup Customer Service if needed.
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