For most issues, please contact QuickBooks Desktop Support for assistance.
Activation Issues
If your product key is not accepted, please confirm that you have downloaded the correct version of your product. The most current versions offered through TechSoup are QuickBooks Premier 2021 and QuickBooks for Mac 2022.
QuickBooks for Mac 2022
If your organization previously requested the QuickBooks for Mac 2022 product and have not yet been able to activate the product, please call (800) 316-1068 to connect with an Intuit representative. When speaking to an Intuit representative, please inform the representative that you received this standalone license from TechSoup.
Intuit representatives have been instructed to provide activation support to TechSoup organizations that have received a QuickBooks for Mac 2022 license. If you find yourself being redirected back to TechSoup, we recommend trying to connect with a different customer service representative or you may also respond to this email to let me know.
QuickBooks Desktop Support Will Be Discontinued
Intuit will end support for QuickBooks on the following dates.
- For QuickBooks Premier Editions 2021, support ended on on May 31, 2024.
- For QuickBooks for Mac 2022, support ends on May 31, 2025.
When support ends, your software will still work but you won't have access to live technical support or other add-on services like QuickBooks Desktop Payroll, Desktop Payments, Online Backup, and Online Banking. This also means you won't receive critical security updates protecting your data after those dates.
Contact QuickBooks Desktop Support to learn more.
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