TechSoup Canada Support Resources

General Support

• Questions about the donations program?
• Where is TechSoup Canada located?
• Interested in guest blogging?
• Do you offer live events?
• How can I partner with TechSoup Canada?
• I have questions about Google for Nonprofits?

Veritas

• Guide to Veritas Recovery and Backup Products

Norton Desktop Donation Program

• Norton Desktop Donation Program

Microsoft Cloud

• Microsoft Copilot FAQ
• How do I view and print invoices for my Microsoft cloud subscriptions?
• How do I view and manage my Microsoft cloud subscriptions?
• What are Cloud License Service Fees?
• Microsoft Cloud Subscriptions

MailShell

• MailShell FAQ

Lenovo

• Lenovo Program FAQ

Intuit

• Intuit Donation Program FAQ

GetResponse

• GetResponse FAQ

Using Your TechSoup Canada Account

• Why can’t I create a validation token?
• What is a validation token?
• Do you provide training or consulting?
• What kind of support do you offer?
• What if I didn’t receive the email with installation instructions?
• When will I receive my product(s)?

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General and Individual Program Elibility Requirements

• How can I become eligible for a product that I am not currently eligible to request?
• Why am I not eligible for a specific program?
• Eligibility

CNB Computers

• CNB Computers FAQ

CitySoft

• CitySoft FAQ

Autodesk Donation Program

• Autodesk Donation Program

Arreva

• Arreva FAQ

Amazon Web Services

• Amazon Web Services

Adobe

• Adobe Cloud