Getting Started
- How do I join TechSoup?
- How does my organization receive offers through TechSoup?
- Who can request products and services through TechSoup?
- Can I request offers for our offices/staff located in other countries?
- How do I find products and services on TechSoup?
- How do I request products and services from TechSoup?
Account Management
Eligibility & Validation
- Why are there eligibility requirements?
- What is the difference between "eligible", "qualified", and "validated"?
- What offers are my organization eligible for?
- Why is my organization not eligible for certain products/services/programs?
- Why do you need my organization's activity information and budget?
- My organization's status has expired. How do I get revalidated?
Orders & Payments
General Product Support
Microsoft
- How can I get Discounted/Donated Products (On-Premises) Microsoft offers on TechSoup?
- What's the difference between on-premises and cloud licenses?
- How do I know who the Global Administrator of my Microsoft account is?
- How do I authorize TechSoup as my Microsoft provider?
- Can TechSoup help with Microsoft Authenticator App issues?
- Where can I find support for Microsoft Products?